Description
- Watercolour over pen and ink.
- Only the finest, lightfast paints, inks, quality materials, paper and paint are used, for maximum longevity.
- All artwork, including open edition prints, will come complete with a signed certificate of authenticity.
Caring for your artwork
Dust
Gently dust with a soft, dry cloth or feather duster. Avoid using chemicals or water.
Placement
Although the finest lightfast paints and inks are used, please ensure prints and paintings are displayed out of direct sunlight, as prolonged exposure may cause fading.
Humidity
Avoid hanging art in areas with high humidity, such as bathrooms or near cooking appliances.
Handling
Handle artwork by the mount or frame and avoid pressing on the surface, especially for original paintings to prevent stains or damage.
Freddie Mercury - Open Edition Print
We greatly value our customers and your satisfaction is our top priority and we are here to make things right. Please read on for our refund and exchange policy.
Exchanges
Our exchnge policy is limited to instances where customers have received an incorrect order. Please inspect your artwork immediately upon arrival. In the rare event you have received incorrect items, please notify us of the error within 48hrs, via the website, and we will arrange for a an exchange. Please include your order number and contact details for a speedy resolution.
Damages
We take greatest care in inspecting and packaging all items to ensure your artwork is protected during transit, however, we are unable to control the handling by couriers. If any damage has occurred due to mishandling or failed delivery by the courier service, please contact us via the website within 48hrs of delivery so we can contact the courier service. Please include your order number and contact details. It is important that you also include clear images of both the packaging and artwork so we can liaise with the couriers.
Not Delivered/Lost
If your order does not arrive within the published times, please contact us via the website, and we will contact our couriers as a matter of urgency. Please include your order number and contact details for a speedy resolution.
Please note that all original artworks and commissions, are FINAL SALE and are not eligible for return, refund or exchange.
Thank you for your understanding and support. We truly appreciate your business and look forward to serving your art needs.
We take great pride in our artwork and ensure that each piece is carefully and professionally packaged for transit.
Up to A3
Artwork A3 and smaller will be shipped flat in a reinforced sleeve with protective padding.
Larger than A3
Artworks larger than A3 are rolled and shipped in a protective tube.
Timeline
Prints will produced, documented and shipped within 3-5 working days.
Original artworks are created on demand and we prioritise quality over quantity. This could be 2 - 4 weeks after payment, depending on demand. If your piece needs additional time in the studio, rest assured we will reach out to you with an updated timeline.
Shipping Costs
We take the greatest care in choosing our packaging to ensure your artwork is protected during transit. The cost of packaging is included in the shipping costs.
We appreciate your understanding and patience with our shipping policy. Your support allows us to continue creating and sharing our artwork with the world.